Send surface for repair

1. How do I send my surface for repair?
2. How do I claim my surface warranty?
3. How do I get surface support?
4. Can a Surface Pro be repaired?
5. Will there be a Windows 11?
6. Is Surface Charger covered under warranty?
7. How does Surface warranty work?
8. Does Surface warranty cover cracked screen?
9. Why has my Surface Pro screen gone black?
10. How much does it cost to repair a surface Pro 4 screen?
11. Why is my Surface Pro not charging?
12. How old is my surface?
13. How much does it cost to replace a Surface Pro 4 battery?
14. How much does it cost to replace a Surface Pro 3 battery?
15. Can you replace a Microsoft Surface battery?

How do I send my surface for repair?

If you decide to send it in, go to Device service and repair and sign in with your Microsoft account. If your device is already registered, select it and follow the instructions. If your device isn't listed, select Don't see your device? to register it, then follow the instructions to get service.

How do I claim my surface warranty?

5- Provide the Surface support team your name, phone number (ex. 03-5511 6698), email address (ex. [email protected]), product serial number of the and the issue your calling about. 6- Surface Support team will verify your eligibility to claim warranty by sending verification code to the registered email.

How do I get surface support?

Surface Support (https://www.microsoft.com/surface/en-us/support/): The Surface Support website is a more “traditional” website where you can easily find troubleshooting tips, register hardware, and start a support call with Microsoft.

Can a Surface Pro be repaired?

Important: Surface devices shipped in for service can't be repaired and must be replaced. We highly recommend that you back up your data if you can do so. We won't be able to recover it for you.

Will there be a Windows 11?

Starting today, October 5th, Microsoft is rolling out the new Windows 11 to eligible devices. Earlier this year, Microsoft announced the new flagship update to its operating system: Windows 11.

Is Surface Charger covered under warranty?

The charger that was supplied with your Surface has the same warranty as your Surface (one year is the standard warranty).

How does Surface warranty work?

The standard warranty covers hardware defects only and does not provide any coverage for accidental damage. Technical support provides help and technical assistance for preinstalled software for the first 90 days after purchase. ... Microsoft Complete extends the standard warranty and includes accidental damage protection.

Does Surface warranty cover cracked screen?

Usually, a Surface laptop comes with a one-year hardware warranty. ... So, if the screen cracked within the warranty period, you can try to have it fixed for free.

Why has my Surface Pro screen gone black?

If you have a Microsoft Surface Pro not turning on or has a black screen of death, try to press and hold Volume Up (on the left side) and the Power button at the same time for at least 15 seconds. Release both buttons and turn on the Surface as usual.

How much does it cost to repair a surface Pro 4 screen?

Surface Pro 4 Screen Replacement /Repair Service $189.99 Only.

Why is my Surface Pro not charging?

The most common causes of a Surface Pro not charging all have to do with the power supply. The power supply may be bad, the connector may have damage, or the connector may not be seated properly.

How old is my surface?

To know the age, look for the sticker on your computer having the lot number. If your lot number is 1631, it means it was made in 31st week of 2016.

How much does it cost to replace a Surface Pro 4 battery?

A Surface Pro 4 battery price of approximately $90 along with the cost of repair tools and will likely be the cheapest repair option.

How much does it cost to replace a Surface Pro 3 battery?

IF the battery fails after the warranty period, you'll call Microsoft support and arrange for the battery to be replaced. The cost will be $200 USD.

Can you replace a Microsoft Surface battery?

No, the battery in the Surface laptop is not replaceable. Battery service after warranty is up - assuming this is not a case of battery swelling - will require a fee for replacing the device.