Spiceworks help desk

1. What is Spiceworks help desk?
2. Is Spiceworks Cloud helpdesk free?
3. Is Spiceworks still free?
4. Who owns Spiceworks?
5. What does help desk support do?
6. Does Spiceworks have a mobile app?
7. Is Spiceworks safe?
8. How does spiceworks work?
9. What is a ticketing system in IT?
10. What is spiceworks ticket?
11. What is spiceworks agent?

What is Spiceworks help desk?

The Spiceworks free help desk software offers you a fully-customizable help desk experience. You can first de-clutter your inbox by having all of the trouble tickets submitted via Spiceworks. This allows you to reply with status and updates via an HTML email.

Is Spiceworks Cloud helpdesk free?

The Cloud Help Desk is completely free, as are our other IT tools and applications (and the Community, too). You can learn more about this on our pricing page (it's guaranteed to make you smile).

Is Spiceworks still free?

Some of the missing features include remote support, advanced reporting, and process management. But Spiceworks is completely free, so it could be worth your while to give it a shot, depending on your specific needs.

Who owns Spiceworks?

Spiceworks, which operates a marketplace and network for information technology professionals, will eliminate 59 jobs after agreeing to be acquired by New York-based Ziff Davis B2B.

What does help desk support do?

Help desk support specialists are the go-to people for providing technical assistance and support related to computer systems, hardware, and software. They are responsible for answering queries and addressing system and user issues in a timely and professional manner.

Does Spiceworks have a mobile app?

Get ready to take Spiceworks on the go with iOS and Android apps. These apps give you easy access to the Cloud Help Desk on your phone, allowing you to take IT mobile.

Is Spiceworks safe?

SpiceWorks is as secure as anything else internally on your network. But there are always steps you can take to make it more secure should you wish. Changing the port in which SpiceWorks operates on is a good place to start.

How does spiceworks work?

Spiceworks scans a PC's local network and reports on the health of various items. ... Spiceworks also has a full help-desk system through which users can submit service requests. The system then lets you assign and track tickets until they are done. You can set up alerts for devices across your network.

What is a ticketing system in IT?

An IT ticketing software, also known as an IT ticketing system, is a software program that enables organizations to resolve their internal IT support queries by managing and streamlining the process of issue resolution.

What is spiceworks ticket?

Any employees needing to submit a ticket can do so via Spiceworks, and your IT team can respond via a direct HTML email. This will free up your inbox and highlight your most pressing IT issues.

What is spiceworks agent?

Spiceworks is an online community where users can collaborate and seek advice from one another, and also engage in a marketplace to purchase IT-related services and products. The network is estimated to be used by more than six million IT professionals and 3,000 technology vendors.