Quickcomputerstips
- What is the role of back of the house?
- What are the key components of operational management?
- What does back of house mean in hospitality?
- What is front of the house and back of the house?
- What is the back house?
- What is the most important role and responsibilities of front of house staff?
- What is the most critical role of operations manager?
- What are the three major phases steps of operation?
- Which of the following is a component of operations strategy?
- What is front of the house operations and back of the house operations?
- How do the front of the house and the back of the house cooperate to give outstanding service to each guest?
- Why back of the house employees are sometimes called the heart of the house?
- How important is the communication between the front of the house and back of the house?
- Why are kitchens in the back of the house?
- What does FOH and BOH stand for?
What is the role of back of the house?
The back of house, also known as BOH, is a term used for all the behind-the-scenes action that customers typically do not see. This usually includes the kitchen, where the food is prepped and cooked. It can also include employee break rooms and any office space you might have.
What are the key components of operational management?
This is shown in Figure 1, which represents the three components of operations: inputs, transformation processes and outputs. Operations management involves the systematic direction and control of the processes that transform resources (inputs) into finished goods or services for customers or clients (outputs).
What does back of house mean in hospitality?
The back of house — also known as “BOH” — is your restaurant's behind-the-scenes, including the kitchen, staff room, store cupboard and office.
What is front of the house and back of the house?
The terms “back of house” and “front of house” are used in the restaurant community to distinguish between different areas in a restaurant. The back of house is the staff area, where cooks and other support staff work. The front of house is the area where diners sit.
What is the back house?
backhouse in American English
1. a building behind the main building, often serving a subsidiary purpose. 2. a privy; outhouse.
What is the most important role and responsibilities of front of house staff?
A Front of House staff member ensures quality customer service for the audience before, during and after a performance. They will work on a rota basis and are sometimes placed on the bar, box office or on the door.
What is the most critical role of operations manager?
So operations managers are responsible for managing activities that are part of the production of goods and services. Their direct responsibilities include managing both the operations process, embracing design, planning, control, performance improvement, and operations strategy.
What are the three major phases steps of operation?
They are involved in the development and design of goods and determine what production processes will be most effective. Production and operations management involve three main types of decisions, typically made at three different stages: Production planning. ... Production control.
Which of the following is a component of operations strategy?
Operations strategy comprises six components :
Focus on factories and service facilities, 3. Product/Service design and development. ... Technology selection and process development.
What is front of the house operations and back of the house operations?
' Front of house restaurant management is critical, since it directly impacts your customer experience, and plays a significant role in customer retention and loyalty. Back of the house operations are those which the customers are not in direct contact with.
How do the front of the house and the back of the house cooperate to give outstanding service to each guest?
The front-of-the-house and the back-of-the-house work together by communicating any changes, making sure food is properly plated and served to the guests in a timely fashion, and behaving in a polite and professional manner at all times.
Why back of the house employees are sometimes called the heart of the house?
In some places, the BOH is sometimes called the Heart of the House. Those, who have direct customer contact may receive more adulation because of the highly visible nature of their roles. Conversely, those who have less customer contact may feel like their role is, somehow, less significant.
How important is the communication between the front of the house and back of the house?
It is vitally important that both the BOH & FOH understand the perspective and needs of each other in order to have a more successful, less stressful working environment. When either house fails to communicate its situation clearly, the other is bound to feel the effects in a negative way.
Why are kitchens in the back of the house?
Most kitchens are placed in the rear of the house. Access to a rear kitchen door allowed for faster disposal of waste and easy ventilation; also, deliveries could be made directly to the kitchen to save labor.
What does FOH and BOH stand for?
The “front of house”(FOH) is all aspects of the restaurant forward of the kitchen wall, and, if there's one, an expo “window.” The “back of house” (BOH) is simply the kitchen. Considered “industry terms,” the FOH and BOH are machines that any aspiring restaurateur should be more than familiar with.
